Technology & Innovation
Building surveillance with a conscience
February 4, 2022
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2 minutes 30 seconds
From developing advanced systems and efficient processes to developing custom client solutions, the impact of artificial intelligence on our world is undeniable. It is helping us flag and solve meaningful problems such as high-risk behaviours that can demoralize employees and damage reputations.
"We use AI to catch people who are engaged in illegal, immoral or malicious activities. Just one person could be a destructive force to an organization," says Erkin Adylov, Founder and CEO, Behavox, who was speaking at our recent Innovation with a Purpose session. "Every bad actor that gets caught by our software allows companies to reinforce their culture."
Last November, our partnership with Behavox was recognized as the ‘Most Innovative Technology Partnership with a Financial Institution’ at the inaugural Canadian Regulatory Technology (RegTech) Awards.
"We use AI to catch people who are engaged in illegal, immoral or malicious activities. Just one person could be a destructive force to an organization," says Erkin Adylov, Founder and CEO, Behavox, who was speaking at our recent Innovation with a Purpose session. "Every bad actor that gets caught by our software allows companies to reinforce their culture."
Last November, our partnership with Behavox was recognized as the ‘Most Innovative Technology Partnership with a Financial Institution’ at the inaugural Canadian Regulatory Technology (RegTech) Awards.
The privacy problem
"Without AI, humans are reviewing personal information and tapping into data, which doesn't protect the privacy of employees," says Adylov. "If you train AI correctly, it will be amazingly precise when identifying potential issues. When something gets flagged, there is no privacy infringement. Sophisticated blurring hides everything but the infraction. If it's not an issue, you won't even know who said it."
When it comes to diversity and inclusion, both companies are dedicated to building teams and solutions that consider different perspectives. They want to mitigate risk when it comes to the workplace, and they want to use data to understand their inner-workings and deliver better client service.
"Behavox is really an insights company. It can determine anything from the strength of client relationships to potential security risks," says Lara Morgan, Associate Vice President, Global Third-Party Management Office, TD Securities. "Behavox also understands what it takes to create a culture that supports fairness and anti-bias."
When it comes to diversity and inclusion, both companies are dedicated to building teams and solutions that consider different perspectives. They want to mitigate risk when it comes to the workplace, and they want to use data to understand their inner-workings and deliver better client service.
"Behavox is really an insights company. It can determine anything from the strength of client relationships to potential security risks," says Lara Morgan, Associate Vice President, Global Third-Party Management Office, TD Securities. "Behavox also understands what it takes to create a culture that supports fairness and anti-bias."
What it means for a big bank to partner with a technology company
More and more, banks are partnering with innovative companies to deliver on technology needs with great speed and agility; these firms house teams of software engineers and data scientists who convert data into actionable items that help businesses evolve. It's a rewarding arrangement – with the right partner.
"In financial services, the right vendor can transform a business," says Adylov. "The TD Securities and Behavox partnership is world-class. We have the right people and the right experience to help TD."
We welcome partnerships, like the one we have with Behavox, to help us innovate and protect the best interests of our people.
"In financial services, the right vendor can transform a business," says Adylov. "The TD Securities and Behavox partnership is world-class. We have the right people and the right experience to help TD."
We welcome partnerships, like the one we have with Behavox, to help us innovate and protect the best interests of our people.
Read more on data innovation across the financial industry for insights on technology, diversity and inclusion practices.
Associate Vice President, Global Third-Party Management Office, TD Securities
Associate Vice President, Global Third-Party Management Office, TD Securities
Associate Vice President, Global Third-Party Management Office, TD Securities